Terms of Service of the Boccia ProTrainer application

Effective from: 2026-10-26

§ 1. General provisions

These Terms of Service (the "Terms") govern the use of the Boccia ProTrainer web application available at https://app.bocciaprotrainer.com (the "Application").
The Application is provided and operated by Jarosław Plewa, a sole trader operating under the business name LOBOART JAROSŁAW PLEWA, ul. Łódzka 243, 42-218 Częstochowa, Poland, tax ID (NIP) 5732484193 (the "Provider").
Contact with the Provider: e-mail support@bocciaprotrainer.com, postal address as in section 2.
Definitions:
- User – a natural person who has created an Account in the Application.
- Athlete – a User who uses the Application for their own boccia training.
- Coach – a User who uses the coach module and manages a roster of Athletes.
- Consumer – a User who is a consumer within the meaning of applicable law, including a natural person concluding a contract directly related to their business activity where the contract is not of a professional nature for them.
- Account – the individual set of resources and settings of a User in the Application, protected by an e-mail address and password.
- Plan – the scope of Application features available to a User: Free tier, Trial, Pro, Elite, Coach 8, Coach 15 and the Founders packages.
- Lemon Squeezy – Lemon Squeezy, LLC (USA), acting as the seller (Merchant of Record) of paid Plans and handling payments, taxes and invoices.
- Training Data – all information entered by the User into the Application: throws, sessions, match results, wellbeing, goals, plans, notes, data about opponents and athletes.
The Terms are made available free of charge in the Application in a form that allows them to be downloaded, saved and printed.

§ 2. Technical requirements

Using the Application requires a device with Internet access, an up-to-date web browser (Chrome, Safari, Firefox or Edge released within the last 2 years) with JavaScript enabled, and an active e-mail address.
The Application can be installed on the device's home screen as a progressive web app (PWA) and works partly without Internet access. Data entered offline is stored in the browser and sent to the cloud once the connection is restored.
The Provider is not liable for lack of access to the Application caused by unmet technical requirements, script-blocking software, or deletion of browser data before it has been synchronised, subject to § 10(4).

§ 3. Account and registration

Using the Application requires an Account. Registration consists of providing an e-mail address and password, confirming the e-mail address via a link, accepting the Terms and reading the Privacy Policy.
An Account may be created by a person who is at least 16 years old. A younger person may use the Application only with the consent and under the supervision of a parent or legal guardian, who creates the Account on their behalf or confirms the registration. The Provider may request proof of the guardian's consent and delete the Account if it is not provided.
The User undertakes to provide true information, keep the password confidential and promptly notify the Provider of any suspected unauthorised access to the Account. The password must be at least 8 characters long; the Application rejects passwords known from public data breaches.
One person may hold one Account. The Account is non-transferable; sharing the Account with third parties is prohibited.
The sign-in and registration screen is protected by a CAPTCHA mechanism (Cloudflare Turnstile) to prevent automated registrations.
The contract for the provision of electronic services is concluded upon confirmation of the e-mail address and is concluded for an indefinite period.
During registration, or later in My Account, the User may give separate, voluntary consent to receive the newsletter (news, training tips and offers relating to the Application). Consent is not a condition of using the Application and may be withdrawn at any time in My Account or via the link in every e-mail. E-mails necessary for the service (registration confirmation, password reset, changes to the Terms or prices, a reminder that the Trial is ending) are not the newsletter.

§ 4. Scope of services and Plans

The Application is a tool supporting boccia training: recording throws and sessions, training plans, accuracy analysis, wellbeing diary, calendar, tactics and match analysis, the coach module and notifications.
The Free tier is available indefinitely and includes at least: a training session with timer, throw log, wellbeing diary, calendar and inbox, with history limited to 30 days and limits on the number of certain items (goals, custom drills, equipment sets, drills). The current limits are shown in the Application on the "Plans" screen. Data entered in the Free tier is not deleted; only its presentation is limited.
Trial: a new Athlete Account automatically receives, without providing a payment card, 14 days of access at the level of the Elite Plan. After that period the Account moves to the Free tier. The Trial is available once per Account. A User who chooses the Coach role when first starting the App receives the Trial at the level of the Coach 8 Plan instead of the Elite Plan, until the end of the same 14 days; during that time the limit of 2 Athletes in the squad under § 6(6) applies, and Athletes admitted to the squad have access at the level of the Elite Plan until the end of the Coach’s Trial.
Paid Plans: Pro and Elite (for Athletes) and Coach 8 and Coach 15 (for Coaches, with up to 8 and up to 15 Athletes in the roster respectively). The scope of features and current prices are presented in the Application on the "Plans" screen before purchase.
Founders (lifetime): the Founders Pro and Founders Elite packages give access to the respective Plan for the lifetime of the Application for a one-off fee, within a limited pool. "Lifetime" means the period during which the Provider offers the Application service; if the service is discontinued, § 12(6) applies.
An Athlete accepted into the roster of a Coach with an active Coach Plan receives, for as long as they remain in the roster, access at the level of the Elite Plan at no extra charge.
The Provider may develop, change and withdraw individual features of the Application for valid reasons (e.g. changes in the law, security reasons, development of the service), at no additional cost to the User. The Provider informs the User by e-mail, at least 30 days in advance and with a clear description, of any change that materially and adversely affects access to a paid Plan or the ability to use it. In that case a Consumer may terminate the contract free of charge within 30 days of receiving the information or of the change being made, whichever is later, and receives a proportional refund of the fee for the unused part of the paid period.
The Application is not a medical device or a medical service. Analyses, training tips, load indicators and rest suggestions are auxiliary and informational only. Decisions concerning training, load and health are made by the User alone or in consultation with a coach, doctor or physiotherapist.

§ 5. Payments and Lemon Squeezy

Paid Plans and Founders packages are sold by Lemon Squeezy as the seller (Merchant of Record). By making a purchase the User concludes a sales contract with Lemon Squeezy under the Lemon Squeezy terms available on the payment page, and the Provider grants the User access to the Plan in the Application.
Prices in the Application are final prices and include VAT or another tax applicable in the User's country; the amount shown on the "Plans" screen is the amount payable. The tax is accounted for by Lemon Squeezy, which issues and delivers the invoice or receipt with the tax itemised.
Plans are sold on a monthly or yearly cycle and renew automatically for another identical period unless the User cancels the subscription before the end of the current period. Cancellation is made in the Application (My Account → Cancel subscription), in the Lemon Squeezy customer portal or using the cancellation form (§ 12(7)). After cancellation, access to the Plan continues until the end of the paid period, after which the Account moves to the Free tier.
Yearly Plan after renewal. After the first automatic renewal of a yearly Plan, a Consumer may terminate the subscription at any time with one month's notice. Access to the Plan continues until the end of the notice period, and the Provider refunds the part of the fee attributable to the full months remaining until the end of the paid year, within 14 days of the end of the notice period, via Lemon Squeezy to the original payment method.
Access to the Plan is activated automatically once Lemon Squeezy confirms the payment, usually within a few minutes. If the Plan is not activated within 24 hours, the User should contact the Provider.
A Plan price change for a User with an active subscription requires the User's consent. The Provider informs the User of it by e-mail at least 30 days before the first renewal at the new price. If the User does not give consent in the Application before that renewal, the subscription is not renewed at the new price and expires at the end of the current period; the Account then moves to the Free tier.
Withdrawal and refunds. A Consumer may withdraw from the contract for a paid Plan within 14 days of purchase without giving a reason. A paid Plan is a digital service, so the right of withdrawal does not expire when the User starts using the Plan, and in that case the Provider refunds the full amount of the first payment, with no deduction for the period of use. Withdrawal can be made using the online form (§ 12(7)), by e-mail to support@bocciaprotrainer.com or in writing, including by using the model form in Annex 1; information on the right of withdrawal is set out in Annex 1. The refund is processed by Lemon Squeezy to the original payment method no later than 14 days after the withdrawal notice is received, usually within 5–10 business days. Fees for subsequent renewals are non-refundable, subject to section 4, § 4(7), § 12(6), § 13(3) and applicable law. Lemon Squeezy may also issue a refund on its own initiative within 60 days of purchase, e.g. in the event of a payment dispute.
Discount codes and special offers (e.g. regional discount, Founders pool) apply on the terms stated with the offer and cannot be combined unless stated otherwise.
Services for federations, clubs and custom orders may be invoiced directly by the Provider under a separate agreement or offer.

§ 6. Coach module

A Coach may invite an Athlete to their roster by providing the Athlete's e-mail address. The Athlete accepts or declines the invitation in the Application. Until acceptance, the Coach has no access to the Athlete's data.
After acceptance, the Coach gains insight into the Athlete's Training Data (including throws, sessions, wellbeing, plans, matches) and may send the Athlete messages, session comments and tasks.
An Athlete may leave a Coach's roster at any time in the Application. From that moment the Coach loses access to the Athlete's current data. The Coach's own notes, observations and form ratings remain in the Coach's module as the Coach's own materials; the Athlete may request their deletion directly from the Coach.
The Coach undertakes to use Athletes' data solely for training purposes, keep it confidential, not share it with third parties without the Athlete's consent, and hold an appropriate legal basis for processing data of minor athletes (guardian's consent). In this respect the Coach acts as a separate data controller.
The number of Athletes in the roster is limited by the Coach's Plan. When a Coach Plan expires, Athletes keep their own data and their Elite entitlement arising from the roster seat ends.
Confirmation of coaching credentials. A Coach Plan grants Elite-level access to the accounts of Athletes accepted into the roster, so the Service Provider verifies the Coach's credentials once. In the Application the Coach submits a coaching licence number together with the name of the federation, or a letter from a club, centre or school. The Coach has 14 days from the start of the Coach Plan to submit the proof and may have 2 Athletes in the roster during that time. Once the proof is approved, the full seat limit of the Plan becomes available and the confirmation is valid for 24 months.
If the proof is not submitted or not approved within 14 days, the Coach keeps their own Plan-level access and insight into the data of Athletes already in the roster, but invitations of new Athletes are disabled and the Elite entitlement held by Athletes by virtue of a roster seat ends until the proof is approved. A refusal is explained in the Application and does not limit the right to a refund under § 5(7).
A document submitted for verification is kept in private storage, accessible only to the Service Provider and used solely to confirm credentials. After approval the Coach can delete the file with one click in the Application; the file is also deleted together with the Account.

§ 7. Training Data and licence

Training Data remains the property of the User. The User grants the Provider a royalty-free licence to store, copy, process and present it solely to the extent necessary to provide the service, including analyses and backups.
The User may download their data at any time in CSV or JSON format (My Account → Data export).
When entering data about third parties (e.g. opponents, athletes, ramp operators) into the Application, the User is responsible for having a legal basis for processing it and for its accuracy.
The Application, its code, graphic design, drill database, texts and methodological materials are protected by copyright and belong to the Provider or its licensors. The User receives a non-exclusive, non-transferable licence to use the Application for their own training or coaching needs for the duration of the contract.
Sport class names (BC1–BC4), terminology and rules of the game are quoted from publicly available World Boccia (BISFed) regulations and are not official materials of that organisation.

§ 8. Rules of use

The following in particular is prohibited:

using the Application in a manner that violates the law, good practice or the rights of third parties;
entering content that is offensive, discriminatory, misleading or infringes the privacy of others, including in messages to a coach or athlete;
sharing the Account, circumventing Plan limits, using the Trial on multiple Accounts;
decompilation, reverse engineering, automated data collection (scraping), security testing without the Provider's consent, disrupting the Application;
copying the drill database or methodological materials for further distribution.

§ 9. Availability and security of the service

The Provider makes every effort to keep the Application available continuously but does not guarantee uninterrupted availability. Maintenance breaks are announced in the Application where possible and scheduled outside peak hours.
Users' data is stored in the cloud within the European Economic Area with daily backups. Details are set out in the Privacy Policy.
The Provider may temporarily restrict access to the Application in the event of an attack, failure or the need to protect Users' data.

§ 10. Liability

Towards Consumers, the Provider is liable for the conformity of the digital service with the contract under the applicable consumer protection law (in Poland, the Consumer Rights Act of 30 May 2014). The Provider supplies updates necessary to keep the service in conformity with the contract and informs about them in the Application.
Subject to section 4, the Provider is not liable for: consequences of training and health decisions made on the basis of the Application's analyses (§ 4(8)); loss of data entered offline that was not synchronised before browser data was deleted; content entered by other Users, including Coaches; the operation of external services (e-mail providers, notification systems, Lemon Squeezy) beyond the Provider's control.
Subject to section 4, towards Users who are not Consumers, the Provider's liability is limited to the amount paid by the User in the last 12 months and does not include lost profits.
The exclusions and limitations of liability set out in the Terms do not apply to damage caused intentionally or through gross negligence, to injury to life, body or health, to breach of material contractual obligations whose performance is essential for the proper performance of the contract, or to liability that cannot be excluded or limited under mandatory provisions of law.
Nothing in the Terms excludes or limits Consumers' rights under mandatory provisions of law.

§ 11. Complaints and disputes

Complaints regarding the Application may be submitted by e-mail to support@bocciaprotrainer.com or in writing to the Provider's address, stating the Account e-mail address and a description of the problem.
The Provider responds to a complaint within 14 days of receipt, to the e-mail address from which it was sent, unless the User indicates another method.
Complaints concerning the payment itself, an invoice or a refund may be submitted directly to Lemon Squeezy; the Provider will help forward them where possible.
A Consumer may use out-of-court complaint and redress procedures, including assistance from the district (municipal) consumer ombudsman, consumer organisations and permanent consumer arbitration courts. A Consumer residing in another European Union country may seek assistance from the European Consumer Centre in their country. The Provider is not obliged to take part in proceedings before an out-of-court consumer dispute resolution body, but in the event of a dispute will inform the Consumer whether it agrees to do so.
Disputes with Users who are not Consumers are settled by the court having jurisdiction over the Provider's registered office.

§ 12. Term and termination

The User may terminate the contract at any time by deleting the Account in the Application (My Account → Delete account). Deleting the Account cancels active subscriptions in Lemon Squeezy and permanently deletes Training Data, subject to backups and data whose retention is required by law (Privacy Policy).
Deleting the Account does not entitle the User to a refund for the unused part of the billing period, subject to Consumer rights under § 4(7), § 5(4) and § 5(7) and applicable law.
The Provider may terminate the contract with 14 days' notice for important reasons, in particular discontinuation of the service or a material change in its nature, informing the User by e-mail.
The Provider may suspend the Account or terminate the contract with immediate effect in the event of a gross breach of the Terms (§ 8), after first requesting the User to cease the breach where possible and appropriate.
Accounts inactive (no sign-in) for 24 months may be deleted after prior e-mail notice of at least 30 days, unless the Account has an active paid Plan or a Founders package.
If the Application service is discontinued, the Provider will notify Users at least 60 days in advance and allow them to download their data. Holders of Founders packages and prepaid yearly periods are then entitled to a proportional refund calculated on the unused part of a 36-month period from the purchase date (Founders) or until the end of the paid period (yearly plans).
Online cancellation and withdrawal. The contract, including a paid Plan subscription, can be cancelled, and the User can withdraw from the contract, also without signing in, using the form available in the Application at https://app.bocciaprotrainer.com/cancel (the "Cancel contract here" link in the footer of the sign-in screen and of the legal document pages). The form requires the User's full name, the Account e-mail address and identification of the contract; after confirmation with the "Cancel now" or "Confirm withdrawal" button, the Provider promptly sends to the e-mail address provided a confirmation containing the content of the notice, the date and time it was submitted and the date on which the cancellation takes effect. Cancellation of a subscription takes effect at the end of the current billing period, and in the case of § 5(4) at the end of the notice period; deletion of the Account is governed by section 1.

§ 13. Changes to the Terms

The Provider may amend the Terms for important reasons, such as changes in the law, changes in the scope or manner of providing services, security reasons or removal of ambiguities.
Users are informed of changes by e-mail and in the Application at least 14 days before they take effect, together with a short description of the changes. The amended Terms bind the User once accepted in the Application; mere continued use of the Application does not constitute acceptance. Until acceptance after the changes take effect, the User can export their data, delete the Account and sign out.
A User who does not accept the changes may terminate the contract at any time (§ 12(1) and (7)). If a User with a prepaid Plan does not accept the changes within 30 days of their taking effect, the Provider may terminate the contract and in that case refunds a proportional part of the fee for the unused period.
Changes favourable to Users or purely editorial may take effect without the notice period in section 2 and without renewed acceptance.

§ 14. Final provisions

Polish law applies. For Consumers residing outside Poland, this choice of law does not deprive them of the protection afforded by provisions of their country of residence that cannot be derogated from by agreement.
The Terms were drawn up in Polish. The English, Spanish, French and German versions are provided for convenience; in the event of discrepancies the Polish version prevails.
The Privacy Policy forms an integral part of the Terms.
This version of the Terms is effective from 2026-10-26.

§ 15. Consumers residing in Germany

For Consumers residing in Germany, in addition to Polish law, the mandatory provisions of German law protecting consumers apply (§ 14(1)), in particular the provisions on standard business terms (§§ 305–310 BGB).
In the German version of the Application, the cancellation form under § 12(7) is labelled „Verträge hier kündigen” and the confirmation button „jetzt kündigen” (§ 312k BGB). The withdrawal function is labelled „Vertrag hier widerrufen”.
Information on the right of withdrawal and the model withdrawal form in German (Widerrufsbelehrung, Muster-Widerrufsformular) are contained in the German version of Annex 1.

Annex 1. Information on the right of withdrawal and model withdrawal form

Right of withdrawal

You have the right to withdraw from the contract for a paid Plan within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract (purchase of the Plan).

To exercise the right of withdrawal, you must inform us (LOBOART JAROSŁAW PLEWA, ul. Łódzka 243, 42-218 Częstochowa, Poland, e-mail: support@bocciaprotrainer.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the online form at https://app.bocciaprotrainer.com/cancel?mode=withdraw or the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement (via Lemon Squeezy) using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We do not charge for the period during which you used the Plan before withdrawal. After withdrawal, the Account moves to the Free tier.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: LOBOART JAROSŁAW PLEWA, ul. Łódzka 243, 42-218 Częstochowa, Poland, e-mail: support@bocciaprotrainer.com
I/We(\) hereby give notice that I/We(\) withdraw from my/our(\*) contract for the provision of the following service: Plan … of the Boccia ProTrainer application
Concluded on: …
Name of consumer(s): …
Account e-mail address: …
Address of consumer(s): …
Signature of consumer(s) (only if this form is notified on paper): …
Date: …

(\*) Delete as appropriate.